­č¬┤Reflective listening

Whether youÔÇÖre in a difficult conversation with your loved one or are in a deeper conversation trying to resolve a difficult problem, people like feeling heard, feeling seen, feeling ÔÇśfeltÔÇÖReflective listening enables you to tune into what another person is thinking and feeling. WeÔÇÖll discover how you can really listen and acknowledge someone ÔÇô both in terms of content and feelings. WeÔÇÖll also give you an insight into three common high-risk responses that can derail a conversation as defined by Neil Katz and Kevin McNulty.

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